Business Office


Pay Online

North Carolina Wesleyan University offers online bill pay via CASHNet Payment Platforms.

NCWU accepts cash, checks and money orders. All credit card payments (Visa, Mastercard, Discover and American Express) can be made using CASHNet.

Instructions for Paying Online

CASHNet provides for three methods of online payment:

  • Credit Card – If you choose to pay by credit card, you will be charged a 2.85% convenience fee on all transactions. International cards will be charged a 4.25% convenience fee. This fee is imposed and retained by CASHNet and is NOT refundable.
  • Electronic Check (E-Check) – You can elect to have your payment electronically debited from your checking or savings account. There is NO FEE for this method of online payment.
  • Foreign Currency – Western Union provides a reliable way to pay in your home currency online or by bank transfer with competitive exchange rates.

Pay by Check

All checks should be made payable to North Carolina Wesleyan University (NCWU).  Please include the student’s name and student’s ID number on all payments.

Mail Payments to:
North Carolina Wesleyan University
Attn: Business Office
3400 N. Wesleyan Blvd.
Rocky Mount, NC 27804

FAQs

What credit cards do you accept for online payments to student accounts?

We accept Visa, MasterCard, Discover, and American Express.

As a parent, how do I get started with CASHNet?

To use CASHNet, your son/daughter must initiate the process to issue you a Parent PIN. Once your PIN has been created, you will receive an e-mail from CASHNet containing your login name and a system generated password. Click on “Making Payments” and follow the on screen instructions. (Note: You will be required to change your password the first time you log in.)

How does my son/daughter establish a pin for me (Parent)?

To set up a “Parent PIN,” your son/daughter will need to log into their my.ncwu.edu account

  1. Click on “My Finances”
  2. In the “Make a Payment with CASHNet” box click “Go to CASHNet
  3. Click on your Profile (It is your name on the right side of the page)
  4. Under “Payers” Click “Send a payer invitation”; please enter the information that is requested.
  5. Click “Send Invitation”

Parent will receive an e-mail with their login name and password. They may then make an online payment by going to ncwu.edu/businessoffice. Click on “Making Payments” and follow the on screen instructions. (Note: You will be required to change your password the first time you log in.)

Once you have received confirmation, please select from payment option below:

  • “How do I make an online payment using a credit card?”
  • “How do I make an online payment using E-Check?”
  • “How do I make an online payment using Foreign Currency?”

NOTE: Your son/daughter can repeat this process, adding a new “Parent PIN” for each person designated to make a payment to your student’s account.

How do I make an online payment using a Credit Card, Electronic Check (E-Check), Foreign Currency (Western Union)?

Students and parents will navigate differently to the NCWU Student Account Online Site:

FOR STUDENTS:

Log into your my.ncwu.edu account.

  1. Click on “My Finances”
  2. In the “Make a Payment with CASHNet” box click “Go to CASHNet
  3. In CASHNet, click “Make Payment” (left side of page)
  4. Click item(s) you wish to make payment towards (Ex. Student Account Balance, Graduation Fee, etc)
  5. If you are making a payment towards a student account, please choose “Student Account Balance”. You may have to scroll down to find this option.
  6. Click View details. Enter the information in the “Item details” window.
  7. Enter the amount that you would like to pay (be careful it may defaults to the full balance)
  8. Click “Add to payment”
  9. Review “selected items” for accuracy
  10. Click “Continue”.
  11. Click on the payment method. Either Credit Card, Electronic Check, or Foreign Currency.

(If paying by Foreign Currency, you will be directed to the Western Union website to enter your banking information)

  1. Enter requested Account Information.
  2. Click “Continue”.
  3. If paying by credit card, you will need to check the box that you authorize the convenience fee amount that will be added to your transaction. If paying by E-Check you will not see this box.
  4. Click “Submit Payment”.
  5. Once you have printed your receipt, click “Sign Out”.

 

FOR PARENTS AND OTHER DESIGNATED PAYORS WHO DO NOT HAVE ACCESS TO my.ncwu:

Click Here to pay. Select “Pay as Guest” if you do not have the log in information. Click on “Making Payments” and follow the on screen instructions. Once you have reached the NCWU Student Account Online in CASHNet, the process is the same for all who are authorized to make payments.

  1. In CASHNet, click “Make Payment” (left side of page)
  2. Click item(s) you wish to make payment towards (Ex. Student Account Balance, Graduation Fee, etc)
  3. If you are making a payment towards a student account, please choose “Student Account Balance”. You may have to scroll down to find this option.
  4. Click View details. Enter the information in the “Item details” window.
  5. Enter the amount that you would like to pay (be careful it may defaults to the full balance)
  6. Click “Add to payment”
  7. Review “selected items” for accuracy
  8. Click “Continue”.
  9. Click on the payment method. Either Credit Card, Electronic Check, or Foreign Currency.

(If paying by Foreign Currency, you will be directed to the Western Union website to enter your banking information)

  1. Enter requested Account Information.
  2. Click “Continue”.
  3. If paying by credit card, you will need to check the box that you authorize the convenience fee amount that will be added to your transaction. If paying by E-Check you will not see this box.
  4. Click “Submit Payment”.
  5. Once you have printed your receipt, click “Sign Out”.

Account Facts (Traditional)

Tuition and fees are due and payable prior to the beginning of each semester. Failure to pay current semester charges may cause the student’s class registration to be canceled. Unpaid charges on the student account may prevent the student from registering for an upcoming term. Each month you can review your account statement online listing charges and credits and showing the current balance. It is the student’s responsibility to make full payment, whether the student receives a statement or not.  To view your student account statement, please log in to MyNCWU and click the My Finances tab, then My Account, and then Course and Fee Statement. You can then click on the button that says Generate My Course and Fee Statement.

Financial Aid

Check the student statements each month to make sure the financial aid is listed. Please refer to the Student Aid Award Letter to see what financial aid the student will receive and check it off as it appears on the statements. If financial aid does not appear on the statement, contact your financial aid counselor.

Student Liability and Responsibilities

When a student registers for a class, the student is liable for payment of the charges for that class, whether or not the student attends. The student will be billed for any unpaid charges, and the student may not register or obtain a transcript until the account is paid in full. To have charges removed or adjusted, the student must withdraw from a class during the refund drop period. (See Withdrawal Policy).

The student is responsible for full payment of all charges on the account by the due date, whether the student receives a bill or not, even if the account is being paid by another party.

The student is responsible for keeping the Registrar’s Office informed of any address changes.

Indebtedness Policy

Any student who has a financial indebtedness to North Carolina Wesleyan University may not be permitted to register for classes. The University may suspend all services and will withhold diplomas, transcripts, and all references until payment is received in full. The student understands and agrees that upon default for non-payment, any outstanding balances may be forwarded to a collection agency, and any costs or fees associated with the collection of the indebtedness will be charged to the student.

Credits that are the result of overpayments or excess financial aid will be refunded to the student by check OR Direct Deposit. For Direct Deposit Set Up instructions, click here.

Traditional Day students

  • Traditional Day, residential students may pick up their checks in the Bookstore. Checks for commuter students will be mailed to the address on file.
  • An email will be sent to the student’s school email address when a refund check has been processed.
  • Traditional Day students will be required to present their student ID to pick up their refund check.
  • For refunds that are issued to parents, a check will be mailed to the parent at the address noted on the Parent Plus Loan Application.

Adult & Professional Studies students

  • Adult & Professional Studies students checks will be mailed to the address that we have in our system.
  • An email will be sent to the student’s school email address when a refund check has been processed.

Please note, we must have received the funds from various lenders and outside sources, and you must qualify for the funds. 

Registration at the University is considered a contract binding the student for charges for the entire semester. The University makes a number of financial commitments based on enrollment.  Many of these commitments do not change even if students subsequently withdraw.  However, in order to accommodate those exceptional situations, which require withdrawal, the University will allow prorated charges (during a specific time frame) to students who follow the official procedures for withdrawing from the University.  Scholarships and other financial aid will be prorated in accordance with appropriate regulations.

Traditional Day Students:

  • During the first week (Drop/Add period): The University will calculate the total number of days the student attended (was enrolled) divided by the number of calendar days of the payment period (semester). This percentage will be used to determine charges for tuition, room, meal and other fees (excluding the orientation and processing fee). The health insurance will be removed at 100%. Financial Aid will be adjusted according to the Title IV guidelines. 

  • The Second & Third Week: The University will calculate the total number of days the student attended (was enrolled) divided by the number of calendar days of the payment period (semester). This percentage will be used to determine tuition charges to be charged and financial aid credits for the payment period. There is no reduction to room, meal and other fees. 

  • After the Third Week: no reduction in institutional charges; however, the University must continue to return Title IV funds as required up to 60% of the payment period. A detailed copy of the Treatment of Title IV funds refund policy as required by the U.S. Department of Education is available in the Business Office. The withdrawal date and last day of attendance in classes are a factor in determining how much aid you are eligible to keep.** This may result in a balance due on your student account. 

Adult & Professional Studies and Graduate Students:

All Adult & Professional Studies and Graduate students must withdraw from their classes within the first seven (7) days of the term/subterm to receive a credit of the tuition cost.  After this time, the student will be fully charged for the class whether they attend or not.  Financial Aid will be adjusted per Federal and State regulations for that payment period (semester).

Please note, that withdrawing from the University does not eliminate a balance that you may owe.  Also, withdrawing from the University may cause you to owe additional funds.

The student will receive a letter from the Business Office within 45 days from the date of withdrawal stating what the remaining balance is on the student account.

Traditional Students:

We understand that paying for college can be difficult for many families.  Therefore; NCWU makes it easier by offering a payment plan that allows families to pay their student accounts on a monthly basis. Payment plans are available online on their my.ncwu.edu portal. 

Payment Plans

  • The payment plan option offers the flexibility of dividing the total amount due for the semester by 5 monthly payments.
  • There is a $20.00 application fee added each semester you wish to use the payment plan option.
  • Fall semester payments begin August 1 and end December 1.
  • Spring semester payments are due January 1 and end May 1.
  • Payments are due on the first of each month.  You may set up automatic payments to draft from your account using CASHNet.
  • In order to pre-register for the next term, your payment plan must be current.
  • To receive an official transcript and/or diploma, your payment plan must be paid in full and you do not owe NCWU any additional funds.

Late Fees

  • A late payment fee of $10.00 per payment may be assessed on all past-due payments.
  • A $35.00 service fee will be charged for any payment that is returned for insufficient funds or is not collectible for any reason.

Many employers realize the value of education and want to invest in their employees.  North Carolina Wesleyan University works directly with students who have the ability to utilize employer payment options to assist in their education.   This is a wonderful benefit that can assist students with the financial aspect of paying for college.

To utilize these benefits with the University each semester:

1. Students must enroll in the semester/term

2. Student must submit both the below forms to the Business Office:

  • Employer Reimbursement Plan/3rd Party Program Student Agreement
  • Employer Reimbursement Plan/3rd Party Program Employer Agreement
    A letter of credit from the employer can be usedThe Student Agreement must be submitted at the time of registration.  The Employer Agreement can be submitted after registration if necessary.  The student will be considered as receiving the ERP benefits with the University once both forms are submitted.

3. The student is responsible for sending billing information to their employer for payment (unless otherwise specified on the student agreement). Students may request information from the Business Office to assist with this process.

The ERP benefit allows up to 60 days for employers to pay for classes once the class ends. Students will be permitted to carry forward a balance of $3000 to the next semester as long as all payments are current.  This means that all previous semester charges have been paid in full and sessions that are due within the current semester have been paid.

Allison Moss
Director of Student Accounts
252.985.5103
amoss@ncwu.edu

Amy Wood
Senior Student Account Representative
252.985.5104
awood@ncwu.edu

DeOnna Wilson
Student Account Representative
252.985.5104
dwilson@ncwu.edu